Work Experience

June 2017 – Present

Dell Technologies

Senior Principal Engineer/Sr. Advisor – Managed Services

Coordinating and configuring the implementation of Unity storage technology to replace 14 Petabytes of Netapp.
Overseeing/contributing to scope, design, testing, and implementation of automation infrastructure for Unity deployment.

October 2011 – April 2016

Primary SAN/NAS Admin managing global storage environment including EMC VMAX, DMX, CX, VNX, Atmos, Centera, NetApp Filers, HDS AMS 2500, Brocade and Cisco switches.

Primary Backups Admin managing global EMC Networker environment with 25+ large datazones incl NDMP backups.

Team lead role overseeing training, coordinating, quality of work, and customer facing interactions of a team of 9.

Effective with solving high-pressure daily issues including resolution, provisioning, capacity management, performance issues, hardware refresh, data migrations, replication issues, and business continuity plans and testing.

Instrumental in the buildout of the Storage Operations team in SLC, including determining team size, hiring and training, managing team responsibilities, stability, procedures, and other operational efficiencies.

Lead effort to bring Backups Operations function to SLC from NJ. Built local team and successfully integrated with the local and global Storage teams.
Implemented initiatives aimed at increasing global team coordination and communication, including common wiki info repository, common shift handover details, and common meeting agendas, team best practices.
Assigned by senior management to build a team and lead campus recruiting efforts at local university – successfully recruited many skilled/successful technology interns.

Was given a promotion to a VP title. NOTE: The VP title is a Financial Services Industry title that signifies a leader, a strong individual contributor, a driven collaborator, a culture carrier – not an executive management title.

May 2003 – October 2011

Xactware, Inc. (www.xactware.com)

Implemented SAN environment consisting of 40+ PowerPath enabled AIX, Linux, and Windows server, 5 DMXs, and 4 Clariions connected by 8 fiber switches in redundant fabrics. Configured mirrored devices, BCVs, and R2 devices syncing via SRDF and SRDF/A concurrently to two disaster recovery sites. Performed mapping, zoning, and masking using ECC, switch web interface, and Solutions Enabler symcli.
Instrumental in the planning and implementation of multiple 3-node Oracle 10g RAC environment on AIX running business critical, 24/7 databases. Also implemented multiple 2 to 4 node Oracle 10g RAC environments on RHAS 3, 4, 5 running business critical and test environments.
Implementing and maintaining a Business Continuance / Disaster Recovery site consisting of a complete SAN of EMC DMX, Clariion, and Oracle RAC clusters, with detailed failover procedures and documentation.
Successfully completed multiple Data Center and DR site migrations with maximum uptime and minimal service interruptions.
Primary AIX Admin and secondary Linux Admin managing many business critical servers with OS / firmware upgrades, legacy migrations, performance monitoring, and capacity planning.
Interface with many customers dealing with IBM WebSphere MQ troubleshooting various connectivity and configuration issues.

August 2002 – May 2003

Optum, previously Ingenix, Inc.

Unix Administrator on Sun hardware.
Implemented and supported a complex system allowing insurance companies to query a dispersed, nation-wide database of individual’s prescription drug histories.
Worked closely with the Database Administrators to optimize performance of multiple FCAL disk arrays.
Assisted with the re-architecture of the hardware layout for the central-tier processing layer, reducing costs by a eliminating ¼ of the required processors while maintaining ample throughput.
Managed the planning and implementation of multiple dispersed, clustered database servers.
Work closely with developers to maximize efficient use of computing resources.

December 2000 – May 2002

Salt Lake Organizing Committee for the Olympic Winter Games of 2002 (www.saltlake2002.com)

Unix System Administrator on Sun hardware platforms including E220R, E4500, A3500, D1000, D130, and StorEdge L1000.
Implemented and supported a complex system dispersing information to Olympic judges, athletes, commentators, spectators, and press at 11 various sport venues across the Salt Lake area.
Provided 24/7 support of 147 Olympic Games Unix servers (143-E220R and 4-E4500) as a team member with 3 other System Administrators.
Worked closely with multiple service providers in negotiating specific, customized Service Level Agreements for Games-time.
Implemented a complete backup solution using Veritas NetBackup DataCenter and StorEdge L1000 jukeboxes, tuning it to complete in a small backup window using minimum bandwidth. Prior to this a complete implementation of Solstice Backup was completed.
Assisted in the implementation of Big Brother system monitoring used for notification of Games-time server issues.
Installed, upgraded, and problem solved multiple software and hardware upgrades, working closely with developers, system testers and end users.
Project managed multiple simultaneous projects, effectively interfacing with many different groups in various locations around the world.
Extensively documented multiple system configurations for use by future Olympic organizing committees.

June 1997 – April 2000

Williams Energy Services (www.williams.com)

Project Management of multiple IT projects including design/technical specs/testing/implementation of gas measurement editing application, Y2K testing on Gas Measurement systems and multiple applications for Measurement department, office relocation for department of 70+ IT staff.
Assisted other team members with troubleshooting issues related to Electronic Flow Measurement radio configurations and transmission protocols.
Organized the process of configuring 1000+ gas wells into the EFM/SCADA system.
System maintenance and technical support of HP server and desktop PCs for department of 40+ users.
UNIX System Administrator on HP 9000 D370 MIPS server including load monitoring, script writing, ADSM backup, optical backup, tape backup, cron scheduling, OS upgrade from 10.20 to 11.00.
Team member on multiple high-level system development teams doing in-depth business process analysis.

Bachelor of Arts in Business Information Systems – Utah State University